CodePlay Privacy Policy Last Updated: 03.06.2025

At CodePlay, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

  1. Information We Collect:

We collect personal information such as full name, telephone number, and email when you purchase courses. Additionally, we may collect device information, IP addresses, and behavioral tracking data to improve user experience and ensure service functionality. We do not require users to create their own profiles to purchase live lessons, but relevant data necessary for transactions will still be collected.

  1. How We Use Your Information:

We use your data to process payments, provide services, and improve user experience. This includes analyzing user interactions with our platform to enhance service delivery, troubleshoot issues, and offer personalized content recommendations.

  1. Legal Basis for Processing Data:

For users in regions such as the European Union, we process personal data under the following legal bases:

  • User consent
  • Contractual necessity (to deliver our services)
  • Legitimate interests (e.g., improving our platform, ensuring security)
  • Compliance with legal obligations
  • Data Protection:
  • We implement comprehensive security measures to protect your personal data. Our platform benefits from SSL/TLS encryption, ensuring all data transmissions remain secure. We utilize a secure hosting environment with automatic updates and security patches to prevent vulnerabilities.
  • Regular security monitoring is conducted to detect and mitigate potential threats, including malware, unauthorized access attempts, and suspicious activity. Automatic backups are performed to protect against accidental data loss.
  • We enforce Role-Based Access Control (RBAC), ensuring that only authorized personnel can access sensitive data. Additionally, Multi-Factor Authentication (MFA) is required for administrative accounts to prevent unauthorized access.
  • We follow data minimization principles, only collecting necessary personal information and retaining it only as long as required for legal or operational purposes. Users can request data deletion at any time.
  • If a data breach occurs, we have an incident response plan in place and will notify affected users within 72 hours, as required by applicable laws.
  • If a data breach affects children’s data, CodePlay will notify parents and U.S. authorities (FTC, state regulators) as required by law.
    • Users will be informed via email and/or website alerts if their data is impacted.
  • For children’s data, we implement enhanced encryption, restricted access, and parental consent mechanisms in compliance with COPPA.
  • All payments are processed through PCI-DSS-compliant third-party providers to ensure the highest level of transaction security. We do not store credit card details on our servers.
  • To further enhance security, we support strong password authentication and allow the integration of third-party security plugins to strengthen overall data protection.
  1. Children’s Privacy:

We comply with the Children’s Online Privacy Protection Act (COPPA). If a child under 13 wishes to use our platform, we require verifiable parental consent before collecting any personal information.

Verifiable Parental Consent Mechanism (COPPA):

To comply with FTC guidelines, we verify parental consent using one or more of the following methods:

  • Signed parental consent form.

Parents can review, request deletion, or withdraw consent for their child’s data at any time by contacting us at codeplay@edugamers.co. Additionally, we do not knowingly collect more personal information from children than is reasonably necessary to participate in educational activities.

  1. Third-Party Services and Data Sharing:

We may share data with third-party providers for payment processing, analytics, and service enhancement but do not sell personal information. We ensure that all third parties we work with comply with data protection regulations and implement security safeguards.

  1. Tracking Technologies:
  2. We do not use cookies at this time. However, we use third-party tracking tools, such as Google Analytics and Google Ads, to analyze traffic and improve user experience. These tools may collect data such as page views, navigation patterns, and engagement levels.

Opt-Out Option: Users can manage their data preferences and opt out of tracking through Google’s privacy settings at Google Ad Settings.

  1. International Data Transfers For non-resident users:

Your data may be stored and processed in the United States or other jurisdictions. We apply appropriate safeguards, such as contractual clauses or legal frameworks, to ensure your data remains protected in compliance with applicable laws.

  1. Data Retention and Account Deletion:

We retain personal data as long as necessary for service delivery and legal compliance. If you wish to request deletion of your data, please contact us at codeplay@edugamers.co.

We retain personal data for the following periods:

  • Payment transaction data – Retained for 5 years (for legal compliance).
  • Inactive user data – Deleted after 1 year of inactivity.
  • Children’s data – Deleted upon parental request or automatically after 12 months of inactivity.
  1. Your Rights:

Users can request access, correction, or deletion of their data by contacting us. Depending on your location, you may also have rights under GDPR (for EU residents) or CCPA (for California residents), including:

CCPA Opt-Out Mechanism

CodePlay does not sell personal information. However, California residents can opt out of data collection by emailing us at codeplay@edugamers.co with the subject line “CCPA Opt-Out Request.”

User Rights Under GDPR & CCPA

  • The right to request access to personal data
  • The right to request data portability
  • The right to object to certain data processing activities
  • The right to opt out of data sharing (where applicable)
  1. Updates to this Policy:

We may update this Privacy Policy. Continued use of CodePlay signifies acceptance of any changes. If we make significant changes, we will notify users through email or prominent notices on our website.

  1. Contact Information:

For privacy concerns, contact us at codeplay@edugamers.co.

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